Effective Date: November 12th, 2024
Alders & Lewellyn, PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you engage with us through phone calls, online forms, our website, and third-party services.
1. Information We Collect
We collect information in various ways, including:
- Personal Information: When you fill out a form, call us, or communicate with us through other means, we may collect your name, email address, phone number, and any other information you provide.
- Website Data: When you use our website, we may collect technical information such as your IP address, browser type, operating system, and other related information.
- Third-Party Information: We may receive information about you from third-party sources to support our services or marketing activities, provided you have consented to such sharing through the third-party.
2. How We Use Your Information
We use the collected information to:
- Provide, manage, and improve our legal services.
- Communicate with you regarding inquiries, appointments, or services you requested.
- Personalize and improve your experience on our website.
- Comply with legal obligations and protect our legal interests.
3. Handling Customer Information from Phone Calls
When you call Alders & Lewellyn, PLLC, we may collect and store the details of your phone call, including your name, contact information, and call content, for customer service and record-keeping purposes. We may also retain this information to follow up on your requests and to improve our services.
4. Handling Information Submitted Through Forms
When you submit information through any form on our website (contact forms, case evaluations, or appointment requests), we securely store this data. Form submissions may be used to initiate contact, evaluate potential cases, or understand your needs to provide appropriate legal services. We take appropriate security measures to protect your form-submitted data from unauthorized access or disclosure.
5. Website Data and Cookies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and for security purposes. Cookies may collect information about your interactions with our website, allowing us to customize content and advertisements based on your interests.
- Types of Cookies Used: We use session cookies for basic website functions and analytics cookies to understand website usage patterns.
- Managing Cookies: You can manage cookies through your browser settings, but please note that disabling cookies may affect website functionality.
6. Third-Party Services and Information
We may use third-party services (such as Google Analytics) to collect and analyze anonymous data on how visitors use our website. These third parties may use cookies or similar technologies to track your activities on our website and across the internet.
Note: We do not share personally identifiable information with these third parties without your consent.
7. Data Security
We take reasonable measures to secure your information from unauthorized access, alteration, or disclosure. This includes employing industry-standard security technologies, such as secure servers, firewalls, and encryption of sensitive information where applicable.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once this period expires, we securely delete or anonymize your data.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to access, update, or delete your personal information.
- The right to object to or restrict our processing of your data.
- The right to withdraw consent where we are relying on your consent to process your information.
To exercise these rights, please contact us using the details provided in Section 12.
10. Children’s Privacy
Our services are intended for individuals over the age of 18. We do not knowingly collect or maintain information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any updates.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].